• Handle Inbound and Outbound calling for customer service.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of customer interactions and process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.
|Experience||0 - 4 Years|
|Salary||2 Lac 25 Thousand To 3 Lac 25 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Qualification||Higher Secondary, Other Bachelor Degree|
|Key Skills||Communication Skills Customer Care Customer Support Corporate Social Responsibility Customer Management Customer Handling analytical ability decision making skills|
|About Company||Real Estate Industry|
|Address||#4, Laurel Lane, Next to Zubeda Residency, Behind Haj House, Richmond Town, Bangalore - 560025|