Vacancy Vacancy Wed, 05 Oct 2022 12:06:36 +0530 en-us Customer Service Representative Sat, 25 Jun 2022 00:00:00 +0530 • Handle Inbound and Outbound calling for customer service. • Identify and assess customers’ needs to achieve satisfaction. • Build sustainable relationships and trust with customer accounts through open and interactive • Communication. • Provide accurate, valid, and complete information by using the right methods/tools. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits • Conduct follow-ups to ensure complete resolution of issues. • Keep records of customer interactions and process customer accounts. • Follow communication procedures, guidelines, and policies. • Take the extra mile to engage customers.