Vacancy Vacancy Fri, 09 Sep 2022 19:30:26 +0530 en-us Key Account Manager Tue, 28 Jun 2022 00:00:00 +0530 Developing a solid and trusting relationship between major key clients and company • Resolving key client issues and complaints • Developing a complete understanding of key account needs • Anticipating key account changes and improvements • Managing communications between key clients and internal teams • Managing account team assigned to each client • Strategic planning to improve client results • Negotiating contracts with the client and establishing a timeline of performance • Establishing and overseeing internal budgets with the company and external budgets with the client • Collaborating with the sales team to maximize profit by up-selling or cross-selling • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training • Meeting all client needs and deliverables according to proposed timelines • Analysing client data to provide customer relationship management • Expanding relationships and bringing in new clients