Hellowork Technologies Private Limited

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Functional Area


Job openings for customer service representative in bangalore

Customer Service Representative


• Handle Inbound and Outbound calling for customer service.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive
• Communication.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of customer interactions and process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Experience 0 - 4 Years
Salary 2 Lac 25 Thousand To 3 Lac 25 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Higher Secondary, Other Bachelor Degree
Key Skills Communication Skills Customer Care Customer Support Corporate Social Responsibility Customer Management Customer Handling analytical ability decision making skills

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