helloworktpl@gmail.com |
08047016826
Bangalore
• Handle Inbound and Outbound calling for customer service.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive
• Communication.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of customer interactions and process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.
Experience | 0 - 4 Years |
Salary | 2 Lac 25 Thousand To 3 Lac 25 Thousand P.A. |
Industry | ITES / BPO / KPO / LPO / Customer Service |
Qualification | Higher Secondary, Other Bachelor Degree |
Key Skills | Communication Skills Customer Care Customer Support Corporate Social Responsibility Customer Management Customer Handling Analytical Ability Decision Making Skills |
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